An exciting opportunity has arisen for an experienced Manager in our Smithfield Branch. Ideally from a building product manufacturing or hardware background, you will provide leadership, training and management to your team where customer service is paramount. Ensuring the smooth operation of the business, maintaining and building relationships with trade and retail customers.
As a leader within the business, you will play an important part in driving the overall company strategy, vision, and at all times leading through our values. Working closely with members of the wider team you will coordinate and oversee all aspects of the site. This is a great opportunity for someone who is career driven and highly motivated to succeed. Effective communication skills are critical to this role.
RESPONSIBILITIES WILL INCLUDE:
Leading by example you will be an exceptional leader with prior operational experience across a diverse site. The role is well suited to someone with confidence who enjoys working with people.
Working with our Company Values to achieve and inspire a positive and productive work culture utilising frontline leadership skills to ensure high quality customer service at all times
Manage daily operations of a diverse branch
Focus on achieving sales target through exceptional customer service
Ensure processes and procedures are followed to minimise incorrect stocktake results
Network to improve the presence and reputation of the branch and Company
Assist with ongoing performance management activities in order to achieve a high performing team
Work closely with the Safety Manager on any improvements, audits, investigations or educational programs and ensure that store supervisors are compliant in their management of safety
Ensure the branch is well maintained, clean and tidy including car parks and street frontage
Work closely with other departments and the sales team to help quote and sell ‘whole of house’ solutions within agreed timeframes
Proactively assist to achieve budget, including sales, gross and net profit
Establish and maintain a customer service ethos within the team
High awareness of site safety and duty of care for your team, staff and site visitors
Undertake regular product training with market leading brands
Build, maintain and raise standards across all aspects of the branch to ensure high quality customer service at all times
QUALIFICATIONS AND SKILLS:
Critical to your success will be your ability to service and provide support to deliver outcomes with the those specialising in high volume builds, sales experience, coupled with a solid business acumen, and building knowledge with a high level of communication, negotiation and problem-solving skills.
Demonstrated leadership experience within a diverse team
Well-developed communication and interpersonal skills including the ability to effectively consult, negotiate and influence across a range of stakeholder groups
Sound knowledge of building industry, hardware or retail environment
Results driven and customer focus with the ability to seek and drive sales and build market share
Experience in high level collaboration in order to achieve results
Genuine commitment to empower, manage and maintain our Safety-First culture
A people person with a high level of emotional intelligence
Committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers
High level of computer literacy with the ability to learn new systems quickly
You will be passionate about making a difference, highly personable, engaging and supportive in approach
Supervisory qualifications would be highly beneficial
Manual Driver licence
Forklift licence (LF) Advantageous
We are looking for a committed and dynamic person to join our team as a Truss Plant team member. Our team members are responsible for putting together home truss and frames ready for the builder. Your attention to detail will be key to this role, as well as working within a team environment to get the job done right the first time. You’ll be operating timber cutting machinery and other power tools in this role, so safety is a key component of this role.
We require motivated and enthusiastic people who are willing to embrace and drive change while learning the ropes of being part of a busy plant. You will get the opportunity for ongoing training and development to improve your skills and the chance to work in different areas of the plant whilst pursuing growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with Truss fabrication is highly desirable, however not essential for someone who is keen and eager to learn. The role is well suited to someone with confidence who enjoys working with people.
Cutting and assembling frames and trusses
Assembly of prefab frames and roof trusses
Picking timber orders and general yard work
Assess stock requirements and job prioritisation
Ensure jobs are completed within a timely manner
Reading and understanding product schematics and assembly instructions
Ensure product is handled safely to prevent injury and damage to product
Undertake regular product training with market leading brands
Have a commitment to adding value for our customers
Attention to detail and accurate workmanship is essential
QUALIFICATIONS AND SKILLS:
Utilisation of various hand and power tools for assembly is part of the everyday, with safe operation and maintenance of equipment and machinery a priority
Physically fit with the ability to safely lift loads and manually handle goods
High awareness of site safety and duty of care for yourself, teammates and site visitors
Prior experience with truss fabrication is highly desirable
Ability to learn new skills and understand instructions
Enjoyment of manual labour and getting your hands dirty
Previous experience working in a factory environment
Experience with hand tools advantageous
Finally have a ‘hands on’ approach with a ‘can do’ attitude
Manual Vehicle Licence
Forklift Licence (LF) Advantageous
We are seeking a positive and energetic team member to join our Mareeba Team to undertake deliveries to our customers. You won’t be afraid to roll up your sleeves and be part of a team to get the job right and on time for our customers. This role requires a customer focused individual with previous experience transporting and unloading heavy building materials using a HIAB crane truck. It is key to building and maintaining customer relationships with our customers across the Tablelands. Due to the nature of some of the products, there may be times when hand unload is necessary, therefore physical fitness is imperative.
ABOUT YOU:
Great work ethic, great attitude, fit & reliable! – You work hard to pay the bills, take pride in your work & never let your teammates down! Prior experience working with various building materials in a delivery setting is essential Demonstrated experience in safe movement and stock care in all loading and unloading processes We are looking for someone with a professional attitude who can work with minimal supervision and be willing to contribute positively to a team environment. The below attributes are required:
Minimum 3 years’ experience as a truck driver, coupled with a clean driving record
Physically fit with the ability to safely and appropriately manual handle goods
Exceptional attention to detail coupled with high level of accuracy
Computer literate and ability to learn new systems quickly
Excellent communication skills and an enjoyment of working with people
Genuine commitment to Safety and Company values
Experienced forklift and HIAB operator
Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers.
High level of organisational skills and completion rate
Knowledge of Mareeba and surrounding Tableland areas
White Card (Construction Induction)
Manual Vehicle Licence
Medium Rigid Truck Licence (MR)
Licence to Perform Dogging (DG)
Forklift licence (LF)
We are looking for a motivate person to join our Trade Centre team to bring together our heavy building materials, plasterboard and trade sales to service our local customers with the right knowledge and advice.
In this highly active role, you will assist with loading orders, picking and packing, counter sales and manual handling of goods.
We require enthusiastic people who are willing to drive growth and teamwork while learning the ropes of being part of a busy store.
You will get the opportunity for ongoing training and development to improve your skills, knowledge of our heavy building materials and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
We want people who want to contribute to a great workplace culture and a passion for being part of a team.
Our store is open 6 days a week, this role may require Saturday work on a rostered basis.
RESPONSIBILITIES WILL INCLUDE:
These roles will see a few different tasks to undertake, including which may include stock handling and storage, keeping yard area maintained in a safe manner, collating and loading customer orders and assisting with retail counter sales and transporting and unloading heavy building materials.
QUALIFICATIONS AND SKILLS:
Prior experience with hardware, or within the building industry is advantageous whilst experience in movement of heavy building materials is essential. These roles are well suited to those with confidence who enjoy working with people.
We are looking for an adventurous and passionate people to join our Gordonvale team as a Yard Person. This role brings together heavy building materials to service our local customers with the right knowledge and advice.
You will work closely with Branch Management to provide an efficient and timely delivery service to our customers. You will get the opportunity for ongoing training and development to improve your supervisory skills, hardware knowledge and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment where no two days will be the same.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is essential. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are looking for an adventurous, passionate and dynamic person to join our Scott Street team to bring together all things Retail & Trade to service our local customers with the right knowledge and advice.
In this highly active role, you will assist with counter sales, loading orders, picking and packing, and manual handling of goods.
We require a motivated and enthusiastic person who is willing to drive growth while learning the ropes of being part of a busy store. You will get the opportunity for ongoing training and development to improve your skills, knowledge and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are looking for results driven team members to join our Sales, Quotes & Orders team at our Atherton branch. With a focus on supporting multiple areas of our business in delivering service excellence to all of our customers. You will be responsible for pricing and processing sales, quotes and orders for our customers in a professional and competitive manner. You will be a self-motivated and proactive individual who thrives on a challenging fast paced role and is passionate about creating positive customer experiences.
With extensive building and/or manufacturing experience, you will be an essential communicator between our customers, suppliers and internally. Success in this role will be converting quotes through to sales and building customer relationships across the region. You will be a member of a key team working in a positive environment and your focus will be to have the customers best interest at all times.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, manufacturing or within the building industry is essential. These roles are well suited to someone with confidence, strong desire to succeed and those who enjoy working in a team environment.
QUALIFICATIONS AND SKILLS:
A rare and exciting opportunity has arisen for a results driven Sales, Quotes & Orders team member to join our Cooktown team. Responsible for providing an exceptional level of customer service to our customers, you will be a highly motivated and proactive individual who thrives on a challenging fast paced role and is passionate about customer experience.
Extensive trade and or building experience is essential to ensure you are a pivotal link between our customers and products. This is key to building and maintaining customer relationships across the Far North. You will be a key team member of a super friendly team working in a positive environment and your focus will be to have the customers best interest at all times.
Our store is open 7 days a week, this role will require weekend work.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
Processing of customer orders & quotes by phone and email
Preparing accurate quotes for customer orders
Following up with builders to convert quotes to orders
Review building plans to ensure whole house products are considered in quote
Monitoring orders and ensuring delays are communicated to the builders
Review invoices to ensure accuracy at all times
Monitoring stock levels to ensure supply and demand needs are met
Ability to cross sell product ranges to builders for a one stop shop approach
High awareness of site safety and duty of care for your team, staff and site visitors
Work as part of a network of people with their finger on the pulse knowing what is going on in the local building and construction market
With a focus on identifying and assessing customer needs we need a team player showcasing excellent interpersonal skills, phone manner, and active listening skills.
QUALIFICATIONS AND SKILLS:
Demonstrated experience in a Quoting & Ordering role
Knowledge and previous experience in the building materials and associated products
Excellent written and verbal communication skills and an enjoyment of working with people
Demonstrated experience with reviewing building plans
Previous experience dealing with suppliers and logistic companies
Genuine commitment to Safety and Customer service
Solid understanding of building products
High level of computer literacy with the ability to learn new systems quickly
Manual car licence essential
We are looking for a people orientated and motivated supervisor to join our Edmonton team. This role supports our vision to make us the supplier of choice by adding value to the building process with building materials and innovative solutions offering an unsurpassed level of service excellence.
This is an exciting opportunity to support, lead and drive a team. Whilst working with a number of key stakeholders to help grow the business to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic supervisor who is willing to embrace and drive growth while learning the ropes of being part of a busy store.
Working closely with the Branch Manager and other department team members, you will ultimately be responsible for all aspects of general hardware and will assist to maximise sales along with providing outstanding customer experiences.
You will get the opportunity for ongoing training and development to improve your existing leadership experience, strategic development and customer engagement along with the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our store is open 7 days a week, this role may require weekend work on a rostered basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
In a rare and exciting opportunity, we are looking for a highly engaging and motivated person to join our purchasing team. This role brings together all things merchandise to service our local customers with the right knowledge and advice.
In this role you will support the business with the implementation of product category strategies for our product ranges. You’ll own the customer proposition and have end to end accountability for managing, forecasting and range reviews including supporting the price files and upkeep of our system, analysing the market so our business stays competitive. You will drive innovation of new products, influence the trading margin and support the wider organisation in growing and managing our product base and business performance. Ultimately, having a customer first attitude you will build strong relationships with vendors and negotiate a win-win opportunity for all.
We require motivated and enthusiastic people who want to drive growth while learning the ropes of being part of a busy team. You will get the opportunity for ongoing training, development and the chance to pursue growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are seeking positive and motivated team members to join our Transport & Logistics Team as a Driver to undertake deliveries to our customers. You won’t be afraid to roll up your sleeves and be part of a team to get the job right and on time for our customers. This role requires a customer focused individual with previous experience transporting and unloading heavy building materials using a vehicle loading crane truck. This role is key to building and maintaining relationships with our customers
RESPONSIBILITIES WILL INCLUDE:
Prior experience working with various building materials in a delivery setting is essential, demonstrated experience in safe movement and stock care in all loading and unloading processes including use of a vehicle loading crane. The role is well suited to someone with confidence who enjoys working with people.
Conduct customer deliveries as required to schedules
Ensure goods match run sheets and are accurately accounted for and checked off
Move, relocate and load stock in keeping with the company workplace health and safety practises
High level of customer service to all internal and external customers at all times
Ensure product is transported and handled in a safe, secure manner to site.
Operate plant, equipment and vehicles as per company policies at optimum performance whilst maintaining high safety standards
QUALIFICATIONS AND SKILLS:
Minimum 3 years’ experience as a truck driver, coupled with a clean driving record
Physically fit with the ability to safely and appropriately manual handle goods
Demonstrated use and capability using a Vehicle Loading Crane
Exceptional attention to detail coupled with high level of accuracy
Computer literate and ability to learn new systems quickly
Excellent communication skills and an enjoyment of working with people
Genuine commitment to Safety and Company values
Experienced operating a forklift in a small area
Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers.
High level of organisational skills and completion rate
Knowledge of the Cairns and surrounding areas
Heavy Rigid Licence (HR) essential
Forklift licence (LF) essential
Licence to Perform Dogging (DG) essential
Licensed to operate a Vehicle Loading Crane (CV) desirable
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