An exciting opportunity has arisen for an experienced Manager in our Smithfield Branch. Ideally from a building product manufacturing or hardware background, you will provide leadership, training and management to your team where customer service is paramount. Ensuring the smooth operation of the business, maintaining and building relationships with trade and retail customers.
As a leader within the business, you will play an important part in driving the overall company strategy, vision, and at all times leading through our values. Working closely with members of the wider team you will coordinate and oversee all aspects of the site. This is a great opportunity for someone who is career driven and highly motivated to succeed. Effective communication skills are critical to this role.
RESPONSIBILITIES WILL INCLUDE:
Leading by example you will be an exceptional leader with prior operational experience across a diverse site. The role is well suited to someone with confidence who enjoys working with people.
Working with our Company Values to achieve and inspire a positive and productive work culture utilising frontline leadership skills to ensure high quality customer service at all times
Manage daily operations of a diverse branch
Focus on achieving sales target through exceptional customer service
Ensure processes and procedures are followed to minimise incorrect stocktake results
Network to improve the presence and reputation of the branch and Company
Assist with ongoing performance management activities in order to achieve a high performing team
Work closely with the Safety Manager on any improvements, audits, investigations or educational programs and ensure that store supervisors are compliant in their management of safety
Ensure the branch is well maintained, clean and tidy including car parks and street frontage
Work closely with other departments and the sales team to help quote and sell ‘whole of house’ solutions within agreed timeframes
Proactively assist to achieve budget, including sales, gross and net profit
Establish and maintain a customer service ethos within the team
High awareness of site safety and duty of care for your team, staff and site visitors
Undertake regular product training with market leading brands
Build, maintain and raise standards across all aspects of the branch to ensure high quality customer service at all times
QUALIFICATIONS AND SKILLS:
Critical to your success will be your ability to service and provide support to deliver outcomes with the those specialising in high volume builds, sales experience, coupled with a solid business acumen, and building knowledge with a high level of communication, negotiation and problem-solving skills.
Demonstrated leadership experience within a diverse team
Well-developed communication and interpersonal skills including the ability to effectively consult, negotiate and influence across a range of stakeholder groups
Sound knowledge of building industry, hardware or retail environment
Results driven and customer focus with the ability to seek and drive sales and build market share
Experience in high level collaboration in order to achieve results
Genuine commitment to empower, manage and maintain our Safety-First culture
A people person with a high level of emotional intelligence
Committed to the expansion and success of the business by implementing strategies that increase productivity and enable sales targets achievement
Hands on approach with the ability to work under pressure to achieve deadlines and most importantly deliver to our customers
High level of computer literacy with the ability to learn new systems quickly
You will be passionate about making a difference, highly personable, engaging and supportive in approach
Supervisory qualifications would be highly beneficial
Manual Driver licence
Forklift licence (LF) Advantageous
We are looking for a motivate person to join our Trade Centre team to bring together our heavy building materials, plasterboard and trade sales to service our local customers with the right knowledge and advice.
In this highly active role, you will assist with loading orders, picking and packing, counter sales and manual handling of goods.
We require enthusiastic people who are willing to drive growth and teamwork while learning the ropes of being part of a busy store.
You will get the opportunity for ongoing training and development to improve your skills, knowledge of our heavy building materials and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
We want people who want to contribute to a great workplace culture and a passion for being part of a team.
Our store is open 6 days a week, this role may require Saturday work on a rostered basis.
RESPONSIBILITIES WILL INCLUDE:
These roles will see a few different tasks to undertake, including which may include stock handling and storage, keeping yard area maintained in a safe manner, collating and loading customer orders and assisting with retail counter sales and transporting and unloading heavy building materials.
QUALIFICATIONS AND SKILLS:
Prior experience with hardware, or within the building industry is advantageous whilst experience in movement of heavy building materials is essential. These roles are well suited to those with confidence who enjoy working with people.
We are looking for an adventurous and passionate people to join our Gordonvale team as a Yard Person. This role brings together heavy building materials to service our local customers with the right knowledge and advice.
You will work closely with Branch Management to provide an efficient and timely delivery service to our customers. You will get the opportunity for ongoing training and development to improve your supervisory skills, hardware knowledge and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment where no two days will be the same.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is essential. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are looking for someone to join our Mareeba team as a Yard Person. Delivering WOW through service, this role brings together heavy building materials to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic person who will take ownership to ensure our heavy building materials are able to be provided to customers in a ready and accessible form whilst having a strong desire to work as a part of a total team and drive constant improvement. You will get the opportunity for ongoing training and development to improve your skills and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our store is open 7 days a week, this role may require weekend work on a rostered basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is essential. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are looking for someone to join our Mossman team as a Yard Person. Adding value for our customers through exceptional service, this role brings together heavy building materials to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic person who will take ownership to ensure our heavy building materials are able to be provided to customers in a ready and accessible form whilst having a strong desire to work as a part of a total team and drive constant improvement. You will get the opportunity for ongoing training and development to improve your skills and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is essential. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are looking for an adventurous, passionate and dynamic person to join our Scott Street team to bring together all things Retail & Trade to service our local customers with the right knowledge and advice.
In this highly active role, you will assist with counter sales, loading orders, picking and packing, and manual handling of goods.
We require a motivated and enthusiastic person who is willing to drive growth while learning the ropes of being part of a busy store. You will get the opportunity for ongoing training and development to improve your skills, knowledge and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
Do you love all things inventory? Is your attention to detail is one of your best assets? Then this exciting opportunity might be the perfect fit for you.
We are looking for a highly motivated and experienced inventory superstar to join our specialist Pain Centre team as an Inventory Performance Coordinator.
This role will not only focus on customer service it will take lead with suppliers and the purchasing department to help grow the business and is ultimately responsible for all aspects of inventory management. You will assist with planning, implementing promotions, merchandising, marketing activities, management of stock and have a high focus on customer service. The opportunity for ongoing training and development to improve your skills and the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment where no two days will be the same.
Must be available for shifts every second Saturday
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. We require someone who is willing to contribute positively to a team environment to assist to maximise sales, along with providing an outstanding customer experience. The role is well suited to someone with confidence who enjoys working with people.
Implement processes to reduce out of stocks and overstocks across the branch including coordinate supplier backorder policy
Maintain stock storage areas in a manner to ensure re-order reports can be completed accurately
Ensure relevant reports, such as outstanding purchase order report, are completed and actioned within Company guidelines
Work with other departments, such as goods inwards, to identify items which cannot be scanned at point of sale, and take relevant action to enable scanning
Implement strategies to protect inventory value by reducing theft and wastage
Assist the Purchasing and Marketing Teams with planning and implementing promotional activities
Undertake regular product training with market leading brands
Assist with stocktake preparation by ensuring stock display areas and reserve stock areas are neat and tidy in a manner to allow easy identification and counting of stock
Follow the agreed processes to manage and maintain the pricing files and schedules Engage in supplier communications in conjunction with the purchasing department
Establish and build internal customer relationships – working closely with the Branch Manager
Extensive customer service including sales, orders & quotes
QUALIFICATIONS AND SKILLS:
Exceptional attention to detail coupled with high level of accuracy
Proven ability to follow agreed plans, systems and processes
Computer literacy and strong numeracy skills
Must be results driven and be able to engage with others
Strong organisational skills and the ability to prioritise work
Ability to cross sell product ranges to builders for a one stop shop approach
Demonstrated experience in managing inventory and associated processes
Genuine commitment to Safety and Company values
Physically fit with the ability to safely lift loads and manually handle goods
Manual Vehicle Licence
Forklift Licence (LF) Advantageous
We are looking for results driven team members to join our Sales, Quotes & Orders team at our Atherton branch. With a focus on supporting multiple areas of our business in delivering service excellence to all of our customers. You will be responsible for pricing and processing sales, quotes and orders for our customers in a professional and competitive manner. You will be a self-motivated and proactive individual who thrives on a challenging fast paced role and is passionate about creating positive customer experiences.
With extensive building and/or manufacturing experience, you will be an essential communicator between our customers, suppliers and internally. Success in this role will be converting quotes through to sales and building customer relationships across the region. You will be a member of a key team working in a positive environment and your focus will be to have the customers best interest at all times.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, manufacturing or within the building industry is essential. These roles are well suited to someone with confidence, strong desire to succeed and those who enjoy working in a team environment.
QUALIFICATIONS AND SKILLS:
A rare and exciting opportunity has arisen for a results driven Sales, Quotes & Orders team member to join our Cooktown team. Responsible for providing an exceptional level of customer service to our customers, you will be a highly motivated and proactive individual who thrives on a challenging fast paced role and is passionate about customer experience.
Extensive trade and or building experience is essential to ensure you are a pivotal link between our customers and products. This is key to building and maintaining customer relationships across the Far North. You will be a key team member of a super friendly team working in a positive environment and your focus will be to have the customers best interest at all times.
Our store is open 7 days a week, this role will require weekend work.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
Processing of customer orders & quotes by phone and email
Preparing accurate quotes for customer orders
Following up with builders to convert quotes to orders
Review building plans to ensure whole house products are considered in quote
Monitoring orders and ensuring delays are communicated to the builders
Review invoices to ensure accuracy at all times
Monitoring stock levels to ensure supply and demand needs are met
Ability to cross sell product ranges to builders for a one stop shop approach
High awareness of site safety and duty of care for your team, staff and site visitors
Work as part of a network of people with their finger on the pulse knowing what is going on in the local building and construction market
With a focus on identifying and assessing customer needs we need a team player showcasing excellent interpersonal skills, phone manner, and active listening skills.
QUALIFICATIONS AND SKILLS:
Demonstrated experience in a Quoting & Ordering role
Knowledge and previous experience in the building materials and associated products
Excellent written and verbal communication skills and an enjoyment of working with people
Demonstrated experience with reviewing building plans
Previous experience dealing with suppliers and logistic companies
Genuine commitment to Safety and Customer service
Solid understanding of building products
High level of computer literacy with the ability to learn new systems quickly
Manual car licence essential
We are looking for a motivated and dynamic person to join our Atherton team as a Store Person – Goods Inwards. Delivering an unsurpassed level of service, this role brings together all things inventory to service our local customers with the right knowledge and advice.
This position is responsible for ensuring all incoming stock is received and receipted within the store correctly, and to ensure all labelling, moving, storing and documentation is accurately completed.
We require a detail orientated and enthusiastic person who is willing to embrace and drive change while learning the ropes of being part of a busy store. You will get the opportunity for ongoing training and development to improve your inventory and stores experience along with the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment where no two days will be the same.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, inventory or within goods inwards is essential. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
Are you passionate about retail? Do you thrive in providing the best possible customer experience?
Delivering an unsurpassed level of service, we are looking for a Retail Supervisor that lives and breathes retail products and in particular paint. You aim to make us the supplier of choice by adding value to the building process with building materials and innovative solutions.
This role supports and leads through our values to drive and work with a number of key stakeholders to help grow the business to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic supervisor who is willing to embrace and drive change while learning the ropes of being part of a busy store. Working closely with the leadership team, other department supervisors and store staff you will ultimately be responsible for all aspects of general hardware and will assist to maximise sales along with providing outstanding customer experiences.
You will get the opportunity for ongoing training and development to improve your existing leadership experience, strategic development and customer engagement along with the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our roles suit those who are willing to work in a team environment where no two days will be the same.
RESPONSIBILITIES WILL INCLUDE:
Prior supervisory experience with hardware, retail or within the building industry is essential. The role is well suited to someone with confidence who enjoys working with people and work closely with different teams to achieve outcomes.
QUALIFICATIONS AND SKILLS:
We are looking for a people orientated and motivated supervisor to join our Edmonton team. This role supports our vision to make us the supplier of choice by adding value to the building process with building materials and innovative solutions offering an unsurpassed level of service excellence.
This is an exciting opportunity to support, lead and drive a team. Whilst working with a number of key stakeholders to help grow the business to service our local customers with the right knowledge and advice.
We require a motivated and enthusiastic supervisor who is willing to embrace and drive growth while learning the ropes of being part of a busy store.
Working closely with the Branch Manager and other department team members, you will ultimately be responsible for all aspects of general hardware and will assist to maximise sales along with providing outstanding customer experiences.
You will get the opportunity for ongoing training and development to improve your existing leadership experience, strategic development and customer engagement along with the chance to work in different areas of the store whilst pursuing growth and learning on a daily basis.
Our store is open 7 days a week, this role may require weekend work on a rostered basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
A rare and exciting opportunity has arisen for an experienced Safety Compliance Specialist to join our team! Ideally from a retail or trade environment, you will provide a strong commitment to ensuring workplace safety, compliance and driving a strong safety culture. In this role, you will lead and train team members, emphasising the importance of safety as the top priority while maintaining the needs of smooth business operations.
As a key leader, you will contribute to driving the company’s overall safety strategy and vision, always while embodying our core values. Collaborating closely with team members across various departments, you will oversee all safety compliance initiatives and ensure sites adhere to industry standards and regulations. This role is ideal for an individual who is career-driven, highly motivated, and passion about creating a safe and compliant work environment.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with safety and compliance leadership is essential, this role is well suited to someone who communicates effectively and has a high attention to detail.
QUALIFICATIONS AND SKILLS:
In a rare and exciting opportunity, we are looking for a highly engaging and motivated person to join our purchasing team. This role brings together all things merchandise to service our local customers with the right knowledge and advice.
In this role you will support the business with the implementation of product category strategies for our product ranges. You’ll own the customer proposition and have end to end accountability for managing, forecasting and range reviews including supporting the price files and upkeep of our system, analysing the market so our business stays competitive. You will drive innovation of new products, influence the trading margin and support the wider organisation in growing and managing our product base and business performance. Ultimately, having a customer first attitude you will build strong relationships with vendors and negotiate a win-win opportunity for all.
We require motivated and enthusiastic people who want to drive growth while learning the ropes of being part of a busy team. You will get the opportunity for ongoing training, development and the chance to pursue growth and learning on a daily basis.
RESPONSIBILITIES WILL INCLUDE:
Prior experience with hardware, or within the building industry is advantageous. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
We are seeking positive and motivated team members to join our Transport & Logistics Centre as a Driver to undertake deliveries to our customers. You won’t be afraid to roll up your sleeves and be part of a team to get the job right and on time for our customers. This role requires a customer focused individual with previous experience transporting and unloading heavy building materials using a vehicle loading crane truck. This role is key to building and maintaining relationships with our customers
RESPONSIBILITIES WILL INCLUDE:
Prior experience working with various building materials in a delivery setting is essential, demonstrated experience in safe movement and stock care in all loading and unloading processes including use of a vehicle loading crane. The role is well suited to someone with confidence who enjoys working with people.
QUALIFICATIONS AND SKILLS:
Copyright © 2025 Cairns Hardware
